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Terms & Conditions

1. Please read the following terms and conditions of the askthenternettherapist.com Agreement carefully and in its entirety. If you agree to the following terms you may view or use any of TeleQue/eTherapylive.com’s forums, discussion groups and services. If you do not wish to be bound by the terms and conditions of this Agreement, you may not view or use any of TeleQue/eTherapylive.com’s forums, discussion groups or services.
2. All references to TeleQue/eTherapylive.com in this Agreement shall include the website, forums and discussion groups, and its directors, officers, employees, shareholders, agents, affiliates, and attorneys, as applicable.
3. Access to view and/or use TeleQue/eTherapylive.com’s forums, discussion groups, and services are intended for individuals eighteen years of age and older who do not suffer from a major mental disorder.
4. Any amendment, change, or modification of this Agreement shall be made only under the express written direction of TeleQue/eTherapylive.com. This will be done through the posting of any amendment, change, or modification of this Agreement on the TeleQue/eTherapylive.com website. Any viewing or use of TeleQue/eTherapylive.com by you shall be deemed an acceptance by you of any amendment, change or modification of this Agreement by TeleQue/eTherapylive.com.
5. The information contained in TeleQue/eTherapylive.com’s forums, discussion groups, and services are specifically for educational purposes. They are not intended to, and do not provide, professional advice for mental health counseling; nor are they to be a substitute for professional mental health counseling or therapy. You should not rely upon the information contained in TeleQue/eTherapylive.com’s forum, discussion groups, and services for medical, legal or financial decisions. You should consult a mental health professional for advice or treatment regarding any mental health concerns.
6. You may view and/or use TeleQue/eTherapylive.com’s forums, discussion groups, and services subject to the terms and conditions of this Agreement. You may download or print a copy of any information provided by TeleQue/eTherapylive.com for your personal use only. Any other use in framing, downloading, or printing a copy of any information provided by TeleQue/eTherapylive.com is expressly prohibited unless prior written consent is specifically provided by the holder of the copyright of the information and by TeleQue/eTherapylive.com.
7. TeleQue/eTherapylive.com does not guarantee or warrant that TeleQue/eTherapylive.com is free of viruses or other code containing destructive properties. You are responsible for implementing reasonable measures to prevent the loss of code or data belonging to you. TeleQue/eTherapylive.com does not assume any responsibility for your use of any information or data taken from said website.
8. TELEQUE/ETHERAPYLIVE.COM DOES NOT MAKE ANY EXPRESSED OR IMPLIED WARRANTIES, REPRESENTATIONS, OR ENDORSEMENTS, INCLUDING ANY WARRANTIES OF TITLE OR NON-INFRINGEMENT OF THIRD PARTIES’ RIGHTS, OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, WITH REGARD TO ANY INFORMATION OR MERCHANDISE PROVIDED BY OR THROUGH TELEQUE/ETHERAPYLIVE.COM, EXCEPT AS OTHERWISE SPECIFIED BY TELEQUE/ETHERAPYLIVE.COM. TELEQUE/ETHERAPYLIVE.COM DOES NOT WARRANT THE ACCURACY, TIMELINESS OR USEFULNESS OF ANY INFORMATION OR MERCHANDISE PROVIDED BY OR THROUGH TELEQUE/ETHERAPYLIVE.COM.
9. TeleQue/eTherapylive.com shall not be liable to anyone for any act or omission taken in reliance upon any information provided by TeleQue/eTherapylive.com. You may not use TeleQue/eTherapylive.com for any unlawful purpose or for that which is prohibited by this Agreement. TeleQue/eTherapylive.com may deny you access to TeleQue/eTherapylive.com at any time for any reason at the sole discretion of TeleQue/eTherapylive.com.
10. TeleQue/eTherapylive.com shall not be liable for any damages whatsoever, including but not limited to, damages for personal injury or wrongful death, loss of business profits, business interruption, or loss of data, arising out of the viewing or use of, or inability to view or use, TeleQue/eTherapylive.com’s forums, discussion groups, and services, or for any reason whatsoever. You agree to fully defend and indemnify TeleQue/eTherapylive.com from any legal action arising from your viewing or use of TeleQue/eTherapylive.com forums, discussion groups, and services. You are solely responsible for communications and/or materials you post on TeleQue/eTherapylive.com’s forums and discussion groups.
11. TeleQue/eTherapylive.com does not and cannot review all communications and/or materials posted on its forums and discussion groups, and, as such, is not responsible in any manner for the content of posted communications or materials. You may not post or transmit any communications or materials, and TeleQue/eTherapylive.com has the right to block or delete any communications or materials, on TeleQue/eTherapylive.com’s forums, discussion groups and services that may:
•1. be libelous, defamatory, or discloses private or personal information about another person, indecent, obscene, offensive, or pornographic, offensive, harmful, threatening, harassing, abusive, hateful, fraudulent, deceptive, or misleading, or constitute stalking,
•2. violate the privacy and/or property rights of others, including any unauthorized copyrighted communications or materials, trade secrets, protected intellectual property rights, or other confidential or trademarked proprietary information,
•3. interfere with the viewing or use by others of TeleQue/eTherapylive.com’s forums, discussion groups, and services, use simultaneous, unattended or continuous connections to TeleQue/eTherapylive.com, or post or transmit any file containing any viruses or any contaminating or destructive code or features,
•4. be requests for charity, petitions for signatures, chain letters, or communications or materials for any pyramid schemes, advertising, solicitations, or promotional communications or materials of any kind, or be used to harvest or collect information about other users of the forums, discussion groups, and services on TeleQue/eTherapylive.com, or
•5. be deemed unacceptable for any reason by TeleQue/eTherapylive.com. TeleQue/eTherapylive.com may take steps, if deemed necessary, to investigate any violation of this Agreement, including the recording of any communications or materials in its forum, discussion groups, and services.
12. You further agree that your registration for any forums, discussion groups, and services in TeleQue/eTherapylive.com is true and correct, and that if any information in your registration changes, you will correct your registration immediately, you will not allow another person to have access to any forums, discussion groups, and services in TeleQue/eTherapylive.com under your registration, you will not impersonate any other person or entity in any forums, discussion groups, and services in TeleQue/eTherapylive.com, you will not post any communications or materials that you know or reasonably should know is false, you will not mislead others about your identity, education, credentials, knowledge or experience, and that you will not collect any information whatsoever about other users of TeleQue/eTherapylive.com.
13. The parties to this Agreement agree that any claim, controversy, or dispute arising out of any viewing or use of TeleQue/eTherapylive.com shall first be subject to mediation between the parties; in addition, such mediation will be conducted in accordance within the rules and procedures of the American Arbitration Association, the American Health Lawyers Association Alternative Dispute Resolution Service, or such other third party dispute resolution mechanism as the parties hereto agree. In the event the dispute is not resolved by mediation, the parties agree that any such unresolved dispute shall be subject to binding arbitration under the rules and procedures of the American Arbitration Association, the American Health Lawyers Association Alternative Dispute Resolution Service, or such other third party dispute resolution mechanism as the parties hereto agree, and that they are waiving their right to a jury or court trial. However, the arbitrator(s) of such dispute may not be individuals who previously served as the mediator of the dispute. Said mediations or arbitration’s shall be conducted in Jacksonville, Florida, and Arbitration’s shall require a panel of three arbitrators. Judgment upon the award entered by the arbitrators shall be binding upon the parties and may be entered by either party in a court of competent jurisdiction. The costs of mediation shall be split equally by the parties. The costs of arbitration shall be subject to an order of the panel of arbitrators. The prevailing party shall be entitled to an order awarding it all reasonable costs and attorneys’ fees incurred by reason of the dispute, including the costs of any expert witnesses or consultants.
14. Notices hereunder must be in writing and must be delivered by the U.S. Postal Service or a United States national overnight delivery service, addressed as follows. Notices to TeleQue/eTherapylive.com must be addressed to: TeleQue/eTherapylive.com, attention: Mr. Burney Bivens, 1543 Kingsley Avenue Suite 18B, Orange Park FL 32073. Notices shall be deemed effective five business days after deposit with the U.S. Postal Service or two business days after deposit with a United States national overnight delivery service.
15. The parties agree that, regardless of any statute, rule, or regulation to the contrary, any claim or cause of action against the other party arising out of or relating to this Agreement or viewing or use of TeleQue/eTherapylive.com must be filed within one year after such claim or cause of action arose.
16. TeleQue/eTherapylive.com is not responsible for delays or failure in performance resulting from acts beyond the control of TeleQue/eTherapylive.com Such acts shall include but are not limited to acts of God, strikes, lockouts, riots, acts of war, epidemics, governmental regulations superimposed after the fact, fire, communication line failures, power failures, earthquakes, or other disasters.
17. No alleged past or present written or oral agreement or representation, course of conduct by you or TeleQue/eTherapylive.com, or any trade practice shall act to modify this Agreement. The provisions set forth in this Agreement are the only terms and conditions of the Agreement. The provisions of this Agreement shall be severable; in the event any portion of this agreement is deemed unenforceable, such unenforceability shall not affect the enforceability of the remaining portions of the Agreement.
18. This Agreement incorporates by reference all other Agreements contained in the TeleQue/eTherapylive.com website in their entirety.
19. I have read and accepted the above terms and conditions and I understand and agree to be bound by the terms and conditions of this Agreement. If I do not wish to be bound by the terms and conditions of this Agreement, I may not view or use any of TeleQue/eTherapylive.com’s forums and discussion groups.

Description of Service:

50 minute online therapy session utilizing the Internet, online meeting space via WebEx, chat rooms, and audio conversations.
Customer Service Information:

TeleQue, Inc.
Marlyn Enterprises
11265 Alumni Way
Jacksonville, Florida 32246

P: 904.398.2020
F: 904.724.2172
E: systemsadmin@qualitylifecenter.com

Return Policy:

All transactions are final. No returns accepted.

Refund Policy:

24 hours or less before scheduled appointment Cancellation fees will apply.
24 hours or more before scheduled appointment Full refund will be applied.

Cancellation Policy:

To cancel an appointment 24 hours or less, a cancellation fee will be applied. You must allow 24 hours or more for cancelling appointments.

Country of Merchant: United States of America

Privacy Statements:

No payment information is sold or used in any other way by Marlyn Enterprises or TeleQue, Inc. All information is kept private.

Price list:

$90.00USD 50 minute online etherapy session.

CLIENT RIGHTS & RESPONSIBILITIES

Every Client of TeleQue has human/civil/personal rights to be respected and honored. TeleQue is committed to the protection of individual rights and to providing services within an environment that is characterized by dignity and respect of all persons, and is responsive to the unique needs, abilities, and characteristics of each person served by the organization.

As a Client of services you have the right to:
Be treated with respect

Receive services no matter what your race, religion, sex, or disability.

To be informed of the financial aspects of treatment

Have a treatment plan, made by you and the Therapist that you agree to work on

Refuse to participate in any kind of survey or research or treatment

Expect all information to be kept confidential unless you agree to release it

The only time the law allows any information about you to be given without first
obtaining your permission is:
a.When not giving the information would harm you or someone else
b.By a court order
c.Information relating to abuse or neglect
d.If you have a communicable disease, which must be reported to HRS in accordance with F.A.C. 10E 3.064(21)

Have your opinions about your counseling heard and used to improve our services

Have information about your counseling and your rights explained to you in a clear and understandable manner

As a Client of services you have the responsibility to:
•Be courteous to staff.

•Relate your strengths, needs abilities and preferences to your Therapist as honestly and completely as possible.

•Ask questions about anything you dont understand.

•Inform your Therapist should you have any special needs.

•Actively participate in your treatment and in meeting your goals.

•Inform your Therapist if you wish to discontinue therapy.

•Refrain from abusive language, disruptive behavior or overt sexual conduct.

I acknowledge that I have read and understand my rights and responsibilities as a Client in services at TeleQue.

 

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